Return Policy

At Aydinova, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 4-day return policy.

Return Window

You have 4 days from the date of delivery to initiate a return. Returns requested after this period will not be accepted.

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

• Items must be unused and in the same condition that you received them
• Items must be in their original packaging
• Items must have all tags and labels attached
• Proof of purchase (order number or receipt) must be provided

Non-Returnable Items

The following items cannot be returned:

• Items that have been worn or used
• Items without original packaging or tags
• Sale or clearance items (unless defective)
• Custom or personalized items

How to Initiate a Return

To start a return, please contact us with:

• Your order number
• The item(s) you wish to return
• Reason for return
• Photos of the item (if defective or damaged)

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Exchanges

We do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

For any questions about returns, please contact us through our contact page or email.

Last updated: March 4, 2026